We are very excited to introduce our new after-hours pediatric nurse triage service!
The main goal of this service is to keep you out of the emergency department and ensure that any urgent needs are expertly managed by a triage nurse or one of our providers. If you are calling about an urgent issue, you can call the practice phone number and be connected to one of the nurses from the triage service. This nursing service specializes in pediatrics, and each licensed nurse has over 5 years of ER or telephone triage experience. They follow pediatric protocols when answering your questions about your child. Once connected to a nurse, you may discuss your concerns over the phone or be invited to a video visit. All calls are documented and reviewed by our staff the next business day.
If you are calling after hours about a non-urgent issue and would like one of our doctors to contact you the next day, you will be able to leave a voicemail, and we will make sure to follow up with you in the morning!
We do ask that you are respectful of our time when the office is closed and only call us if it is a true urgent concern.
As always, if your child’s illness or injury is life-threatening, please call 911.
